Manage Your Orders in a Whole New Way

Call Center SolutionsOur dashboards and analysis tools let you know in real-time who’s performing and who’s not so you maintain peak productivity.  The real-time availability of agent performance data, coupled with time card records and built-in commission plans provide you with actual close rates, costs and revenue information to make timely knowledgeable decisions.

The OrderLogix Script-Interaction-Manager lets you get new agents on the phone fast.  With reduced training time, you’ll have new hires answering calls and closing sales in less time.

 

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Direct Response Marketers SolutionsFor product marketers, you’ll get accurate, real-time data anywhere. You’ll instantly know what’s going on throughout your organization, so you can make changes quickly and easily to optimize campaign performance.

The need for vendor neutrality is a key driver for implementing an order management system, where marketers/merchants use a number of contract relationships for fulfillment, call center or other elements of the order management and shipping process.

 

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Fulfillment ProvidersWith the tools from OrderLogix, you’ll go from being a vendor to a true partner, with increased services like payment processing, email notifications, and customer service capabilities just to name a few.

OrderLogix is a multi-client order management system, which means you can set up each of your clients separately within one system.

We allow client restricted access, so you can offer your clients dashboards and reports limited to just their campaigns and orders.

 

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Internet MarketersOur entirely cloud-based solution provides you proven technology to take your growing business to the next level.

With the tools from OrderLogix, you can quickly create and set up multiple types of online campaigns. We offer the flexibility to use specific merchant accounts, multi-pay, subscription programs and shipping options to each individual offering.

We streamline the entire Campaign and Order Management process by using any combination of 3rd party providers to simplify and automate payments, fulfillment, affiliate tracking, media results, and notifications.

 

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Success Stories

Health Solutions Marketing“I own a start-up, and I am so thankful that I decided to partner with OrderLogix for the launch and growth of my company. I feel good knowing that I am working with reliable people who are truly experts at what they do in the growth of my business.”
Thao Mayer, Director of Marketing, Health Solutions Marketing
Mountain Valley Integrated Solutions“OrderLogix order management systems allow us to manage multiple clients, multiple campaigns and multiple brands…seamlessly.”
Harold Hance, Mountain Valley Integrated Solutions
Fluidity“OrderLogix puts me in the driver’s seat; I have control of my data, can quickly see campaign performance at every level, and can use the best service providers based on the needs of each campaign.”
Michelle Austin, Founder & CEO, Fluidity

We Work With Industry Leaders 

Order Management Defined

Order Management
Order management combines business processes, people, and technology to improve sales visibility, improve customer relations, and efficiently process orders with a minimum of delays. Successful order management involves many different areas of your company, starting with sales and extending to other customer-facing areas like marketing and customer service to fulfillment. With our cloud computing platform, OrderLogix offers a technology solution for all those areas …and more. You’ve got to know what’s going on across the board so when opportunities arise, you’ve got the right people with the right tools in the right place at the right time to turn those opportunities into sales.
Order Management Solutions
Order management solutions help ensure that your sales, marketing, and customer service efforts are all working toward a common goal, so you can take your business success to a whole new level. Streamlined and automated business processes, give everyone in your company a complete view of the customer, provide deeper analysis and insight into critical sales and customer metrics, and keep everyone focused on getting new orders while keeping the customers you already have happy.
Order Management Solutions for Multi-Channel Sales
Generating more orders, effectively through many sales channels helps grow business. Connections are required to these order sources and vendor partners to streamline and automate order flows. In today’s world order management occupies a key slot in the company infrastructure where data communication and exchange occurs; involving inventory, accounting, customer payments, fulfillment, shipments, logistics, and reverse logistics
Order Management Solutions for Marketing & Media
Today, more than ever, an order management system is a great single location to gather performance data on virtually all sales channels. An effective order management solution helps you keep sales and marketing focused on results, giving you more insight and control of media planning and spending, rather than manually tracking sales.
Order Management Solutions for Customer Service CRM
View all customer transactions, respond confidently to customer calls or emails, capture important information about customer interactions, and manage your tasks and follow-up activities.